We focus on infrared saunas (FAR infrared and Full Spectrum). Traditional Finnish saunas may appear in select collections. Every product page lists heater type, size, power, and features.

Sauna Den, LLC is a U.S.-based wellness retailer committed to honest guidance, quality build standards, and safe heating technology (including Low EMF). We are MAPP compliant and never use fake discounts.

Infrared heat warms the body directly at comfortable cabin temperatures. Many customers use infrared saunas for relaxation, recovery, and general wellness. Always consult your physician for medical advice.

Pick a size based on users and space: 1-person (compact), 2-person (most popular), 3-person (more legroom), and 4+ (family / fitness spaces). Check the interior/exterior dimensions on each product page.

We’re planning an optional installation service division (fee-based) informed by our carpentry background. Availability will be announced on product pages; contact us if you need a referral now.

Yes. Email tim@saunaden.com or use the Contact form. We’ll match space, budget, electrical, and wellness goals—no pressure sales.

Major credit/debit cards and other standard Shopify payment options. For larger orders, contact us if you need a custom invoice.

Sales tax is calculated at checkout based on your shipping address and local/state regulations.

Yes—if a product supports backorder or pre-order, the product page will indicate it. We’ll email ETA updates as soon as the manufacturer provides them.

Processing and ship-out times vary by model and inventory. Typical windows are shown on the product page; we email tracking once your order ships.

Saunas ship by standard freight or parcel depending on size and packaging. We’ll share tracking and delivery guidance once it’s on the way.

Scheduling options depend on the carrier and service in your area. After you receive tracking, you may coordinate timing directly with the carrier.

Yes, but access and delivery specifics depend on building policies. Please confirm loading dock/elevator availability and any delivery restrictions in advance.

Inspect packages upon arrival. Note any visible damage on the delivery receipt before signing and take photos. Contact us within 24–48 hours at tim@saunaden.com so we can help resolve it quickly.

Most infrared saunas use clasp-together panels and assemble in about 45–90 minutes with two adults. Your manual includes step-by-step instructions.

Typically no special tools are required—just a level floor and basic household tools. Refer to the manual for any model-specific needs.

Many 1–3 person infrared saunas run on 120V plug-and-play. Larger or more powerful units may require a dedicated circuit or 240V. Always follow the product specs and consult a licensed electrician if needed.

Most models are designed for indoor use on a flat, dry, level surface (bedroom, basement, fitness room). Outdoor units require weather-appropriate placement and protection per the manual.

Follow the manual’s clearance guidance. Normal household ventilation is fine for most indoor saunas; avoid damp areas without protection.

Typical user ranges are ~118°F–132°F, with many models capable of ~140°F. Choose a temperature that feels comfortable and effective for you.

Most users start with 10–15 minutes and build up to 20–30 minutes based on comfort and health guidance. Hydration is important—drink water before and after.

Many people enjoy 3–5 sessions per week. Frequency is individual—listen to your body and consult your healthcare provider if you have conditions.

Individuals who are pregnant, have cardiovascular conditions, are heat-sensitive, or have medical concerns should consult a physician before use. Discontinue use if you feel lightheaded or unwell.

Light, breathable clothing or a towel. Avoid lotions or oils before sessions as they can impede sweating.

Typical warm-up is 10–30 minutes depending on room temperature, model, and heater type. Many users preheat to their preferred temperature before entering.

No. Infrared saunas provide dry heat. Steam bursts are part of traditional Finnish saunas (with stones and water).

FAR infrared focuses on deep, sweat-centric heat. Full Spectrum combines Near, Mid, and Far infrared for a broader therapeutic range (e.g., warming depth, surface comfort, recovery support).

Not necessarily. Many customers love FAR infrared for sweat therapy. Full Spectrum is preferred by users seeking the widest wavelength coverage and the most feature-rich sessions.

They’re related but not identical. Some Full Spectrum systems include near-infrared elements and/or separate red-light features. Check each product’s specs.

Yes—infrared cabins are generally energy-efficient and cost-effective to run compared to many home appliances during the same time period.

Consider our traditional models (when available) which heat the cabin air and can reach higher temperatures than infrared.

Low EMF refers to products designed to minimize electromagnetic field exposure from heating elements and wiring. Many models we carry feature Low or Ultra-Low EMF designs.

They are engineered to reduce EMF exposure while maintaining heating performance. Review the EMF notes on each product page for specifics.

EMF is often measured in milligauss (mG) at a specified distance from a panel or surface. Manufacturers may provide testing notes or ranges—see each listing for details.

Many do. When data is provided, we summarize it on the product page. If you need more detail, contact us and we’ll check with the manufacturer.

Wipe benches and surfaces with a mild, non-abrasive cleaner after sessions. Keep the floor dry, and avoid harsh chemicals or soaking wood.

Most indoor saunas do not require oiling. If you do choose a wood treatment, use a product that’s non-toxic and sauna-safe, and test on a small area first.

Infrared saunas are low-maintenance. Periodically check connections, door seals, and controls. If something seems off, contact us and we’ll help troubleshoot.

Yes—many users place a towel on the bench and floor mat to keep the cabin clean and comfortable.

Manufacturer warranties apply to each product (coverage varies by brand and component). Sauna Den supports you throughout any warranty process—email tim@saunaden.com and we’ll coordinate with the manufacturer.

Common coverage includes heating elements, electronics, and control panels for a defined period; wood and cosmetic items may have different terms. See the manual/product page for details.

Our returns policy is being finalized. Many sauna returns involve return freight and possible restocking fees. Before purchasing, contact us with any concerns so we help you choose the right model the first time.

Email tim@saunaden.com with your order number, photos (if applicable), and a short description. We’ll guide next steps.

See our Warranty, Shipping & Delivery, and Returns pages (coming soon) for the latest details.